SHARED BROADBAND INTERNET ACCESS
v1.1 – November 1, 2009
UNLIMITED ACCESS / UNLIMITED TRAFFIC
Cyberia defines UNLIMITED ACCESS / UNLIMITED TRAFFIC hereafter referred
to as UNLIMITED, for the Shared Broadband Internet Access, as being on
the Internet as often as you want, for as long as you want during the
publicized UNLIMITED period, provided that you are actually sitting in
front of the computer and actively using the service, within the same
household. Under this definition, you should not share the bandwidth
with other users and should refrain from downloading and/or distributing
copyrighted material without the permission of the owner(s) or engaging
in heavy download activity.
WHY A FAIR USE
Cyberia’s Broadband Internet Access was made
available at a reasonable cost based on the principle of sharing
resources among subscribers; the resources being the network, the local
and the international bandwidth.
While the vast majority of our customers use our services considerately
and their usage levels during peak hours don't disproportionately affect
the shared network capacity, we know that a very small number of
subscribers use an excessive amount of network bandwidth at peak time.
Those users engage in substantial continuous download activity of a
level greatly exceeding the norm for a residential service, to an extent
that can impair the performance of the network, decreasing thereafter
the speed of the broadband service available to all other users.
To guarantee that all the subscribers of Cyberia have an enjoyable
experience while using the Internet, Cyberia has put in place the Fair
Use Policy (FUP) to ensure that there is an optimal service for all
subscribers and that the service is fairly used by everyone.
HOW DOES THE FAIR USE POLICY WORK?
Cyberia will be monitoring the network and tracking Internet bandwidth
use (capacity and not content) for each subscriber account over time.
If an account’s usage exceeds the limits Cyberia deems fair and
reasonable for a residential broadband service during UNLIMITED period,
Cyberia will apply speed limiting restrictions during this period to the
account in question. If the usage for this account continues to be very
high during the UNLIMITED period, Cyberia reserves the right to modify
or stop the service (or any part thereof), either temporarily or
permanently, without any prior notice.
WILL BE AFFECTED?
The Fair Use Policy applies to all the
services with the UNLIMITED option, these services being the ADSL,
WirelessBits, mobi, WiGo and iFly, where the UNLIMITED period may vary
from service to service.
ONLY very few subscribers who make inappropriate use of the service will
however be affected by this policy. The rest of the subscribers who do
not for example constantly download or upload videos, songs or very
large file are unlikely to be affected by the Fair Use Policy.